1 hour ticket response
Our team of tech support engineers is dedicated to providing rapid answers to all your queries. We’ll review your helpdesk ticket the moment it has been received and will reply back with a solution to your problem within less than 60 minutes after the helpdesk ticket submission. In fact, our average support ticket response time is 20 minutes.
A Top–Class Help Desk Service
We’ve got a team of web hosting support techs who are ready to answer all your requests whenever you require support. Almost all our tech support staff representatives have several years of experience in the web hosting plans market, so you can constantly depend on rapid and adequate answers to your problems.
An Intuitive Help Center
Built into the Hosting Control Panel is an intuitive Help Center section, which includes a variety of sources of information. You can search through a constantly updated knowledge base featuring web hosting account management articles and site administration articles, watch the instructional video tutorials or have a look at our F.A.Q. database.