Service Uptime Guarantee in Web Hosting
We guarantee 99.9% network uptime for every single web hosting account on our web servers. We utilize an innovative cloud hosting platform in which each part of the web hosting service is addressed by a different cluster of servers, so if one server fails, the other ones within the cluster are going to take over at once. The cloud platform also cuts down the overall load drastically, and so the hosting service is far more stable in comparison with a service where everything runs on just a single machine and your websites are going to perform in the best possible way. In addition, we have redundant Internet lines and diesel-powered backup generators to ensure that your websites will stay online no matter what. Software and hardware firewalls guarantee the correct operation of our machines in the event of DDoS attacks whereas in the case of any software issue, we have administrators monitoring the web servers 24/7.
Service Uptime Guarantee in Dedicated Servers
When you acquire a dedicated server through us, we guarantee that it'll be working at least 99.9% of the time. In the first place, your web hosting server is going to be assembled with new and meticulously tested hardware components and we'll not do any compromises about it. Our data center in the center of Chicago provides powerful diesel backup generators, so even in the case of an outage your machine will still be operational and with many redundant Internet providers, your web sites are going to be accessible if there is any connection difficulty. In the event of any unanticipated circumstances, we have experienced sysadmins that keep an eye on all website hosting servers at all times and they can react promptly to eradicate the issue in a very timely manner. Last in sequence, but not last in importance, our hosting servers have hardware and software firewalls to prevent the unwanted traffic in the event of a DDoS attack.