A live chat is one of the several ways of communication provided by some website hosting providers as a part of their support services. Depending on the company, the chat can be used for pre-sales, billing and/or technical assistance. This method of communication is faster as compared to a support ticket and it makes it less likely to misunderstand or misspell a word as compared to a telephone call with an agent. What's more, if the problem that you experience requires some time to be examined and dealt with, you're able to do something different at the same time rather than just waiting, like you would have to do if you call. Also, you can take advantage of a live chat assistance service without spending a dime as long as you have world wide web accessibility even when your hosting supplier is located in another country and they don't have a local phone number that you can call.

Live Chat Support in Web Hosting

We provide a live chat assistance service for all of the web hosting plans that we offer and we will support you with almost everything in real time. If you don't have an account with our company yet, we'll give you more details about the packages so as to help you to pick the most appropriate package. If you are an active customer, we're able to help you with any billing or general issue as well as with numerous common technical issues, for example an email address setup in a desktop e-mail client. In case you cannot call us for whatever reason or you're in some country where we don't have a local phone number, our live chat will be the best option to get in touch with us. Certainly, some problems need additional time to analyze and test, therefore you will need to open a support ticket to our technicians, still, we will save you time and assist you with quite a lot of troubles on the chat.